Ivatherm CRM
A voice-first CRM that turns field visits into intelligence.
Ivatherm’s reps visit pharmacies across Romania — and reporting those visits used to mean stale spreadsheets filled in hours later. This is the CRM that runs that operation: reps log a visit by simply talking, in Romanian, and AI turns the conversation into structured data, while managers get conversational business-intelligence reports and a live map of the whole territory. The brief: make field reporting something a rep does in seconds with one thumb, and give managers real insight instead of dead data.
A rep finishes a pharmacy visit, taps record, and speaks naturally — the AI extracts what was discussed, the products, the sentiment and the next steps into a clean visit record. Managers ask questions in plain language and get strategic BI reports back, over a geocoded map of every client and visit in the country. It replaces after-the-fact data entry with talk-and-go capture.
- 01Mobile-first, one-thumb CRM with manager + agent roles
- 02Voice-AI visit logging — reps speak in Romanian, AI structures the data
- 03Conversational business-intelligence reports for managers
- 04Client + pharmacy-chain management with geocoded locations
- 05A live map of clients and visits across the territory
- 06Admin-configurable AI questions per client type
- 07Excel / PDF report export
- Voice capture via ElevenLabs Conversational AI with real-time Romanian transcription
- GPT-4o extracts structured visit data (products, sentiment, next steps) with anti-hallucination guards
- GPT-5 powers free-form conversational BI reports over the visit history
- Supabase Postgres with role-based row-level security (manager / agent)
- Google Maps autocomplete + geocoding; Mapbox GL for the territory map
- Admin-editable AI prompts passed to the voice agent per client type
Want one of your own?
We build the system your business needs — then hand you the code, the infrastructure, and the keys.
© 2026 SOME1 — you own it.